FAQs

Dennetts is an established family furniture shop with over 4 generations of experience and knowledge. We pride ourselves on offering only the best in customer service and value for money.

Sorry, no. Dennetts Furniture website is a brochure site only, but you can order by telephone or email.

Yes. We always endeavour to have all the stock photographed and featured on the website but sometimes this is easier said than done because we are always updating our stock.  Fabrics are always changing so there will be more options in the shop.

Yes you can. Call us on 0121 706 1577 or email us at info@dennettsfurniture.co.uk

Please click here to find us.

Items that are in stock are available for immediate delivery.  If you would like to make any changes or adaptions, delivery may take longer. 

Dennetts riser recliner chairs and adjustable beds can be sold VAT free providing you have a disability or condition which entitles you to VAT exemption. We will require a description of your ailment or disability and your signature. We take care of the rest. For any queries regarding your eligibility, please call us on 0121 706 1577.

Yes, we can arrange for fabric samples to be sent directly to your home address.

No problem at all, we sell it by the metre.

Yes of course we can. Dennetts believes once a customer, always a customer. Please just pick up the phone and we can arrange things from there.

All furniture bought from Dennetts comes with excellent guarantees. Please check at the time of ordering.

For further reassurance we offer a 5 YEAR GUARANTEE on all Recliner and Adjustable Bed actions, frames,  electric motors and all remaining electrical parts. These cover all defects in workmanship and materials providing the furniture has been used in the correct way.

Of course! All part of our exceptional service. Our two-man team will take away all rubbish, assemble anything that needs putting together, and leave you with a great looking room. Sofas and chairs are carefully wrapped in our own quilted bags for their protection, and all our furniture is wrapped accordingly.

Dennetts will deliver when it suits you. We can arrange morning or afternoon deliveries, and can call you if needed before we leave the shop. We only deliver by arrangement. If you require a specific time for delivery please ask.

We only charge a small amount and try to keep all charges as low as possible.

All furniture is checked before it leaves the shop for delivery. In the unlikely event that damage occurs, this will be sorted immediately.

Your guarantee starts on the day of delivery. Please keep your invoice safe so you can call us with your details if you have any concerns or problems. We are always here to help.

Please feel free to ask about this.  Special arrangements can be made upon request. 

Yes. When you order, pay your deposit, then pay the balance on delivery with your credit or debit card, cheque or cash. We believe the traditional way is the best way!

Cheques, credit and debit cards and cash are all accepted.

No, there are no additional charges.

Writing a review is a great way to share your knowledge. Customers love to hear about real life experiences and opinions as they really help in the decision making process. After all, having bought and used the product, you are the expert. Your feedback will help to give a more all-round, unbiased view of the product and how it functions, a view that cannot be gained by simply viewing the product online or in-store.